Last Updated: [2026-08-23]
1. Scope & Who We Are
This Privacy Policy applies to all visitors, registered users, and customers of [Your Site Name] ([site URL]) (“we,” “us,” “our”). We operate a U.S.-facing e-commerce store specializing in HVAC installation accessories, including line sets, electrical wire, brackets, flaring/cutting tools, foil flexible duct, air diffusers, and line cover channels. This policy explains what personal information we collect, why, and the rights you have.
2. Information We Collect
- Information you provide: name, email, shipping/billing address, phone number, company name (if B2B), order notes, account credentials.
- Order & commercial data: cart contents, purchased SKUs (e.g. Type L line set, 16AWG electronic wire, LC75-1 channel), amounts, invoices.
- Automatically collected: IP address, browser type, device info, pages viewed, referral source, cookies, pixel data (Meta/Google).
- Payment data: processed by [Stripe/PayPal/Authorize.net]; we do not store full card numbers.
3. How We Use Information
To process orders, calculate shipping, prevent fraud, provide customer support, send transactional emails, improve site navigation, run retargeting ads, and comply with tax/legal obligations. We do not sell your personal information for money.
4. Sharing & Service Providers
We share data only with: payment processors, freight carriers ([UPS/FedEx/LTL provider]), email platform, analytics providers (Google Analytics), and dispute platforms (PayPal/Stripe/Klarna). Each acts under contractual limits. We may disclose data if required by subpoena, court order, or to protect our rights.
5. Cookies & Tracking
We use cookies for login persistence, cart retention, and ad attribution. You can disable cookies in your browser; some checkout functions may degrade.
6. Your U.S. Privacy Rights (CCPA/CPRA)
California residents may request: (a) categories of personal data collected, (b) access to a copy, (c) deletion, (d) correction, (e) opt-out of “sale/share” (we do not sell). Submit requests to [privacy@yourdomain.com]. We respond within 45 days. We do not discriminate against users who exercise rights.
7. Children’s Privacy (COPPA)
We do not knowingly collect data from children under 13. This site is for professional buyers and adults.
8. Data Retention & Security
We retain order records for [7 years] for tax compliance. Passwords are hashed. Transmissions use TLS. No method is 100% secure, but we follow reasonable industry standards.
9. International Transfers
If you access from outside the U.S., your data is processed in the United States.
10. Changes
We may update this policy; material changes posted here with new “Last Updated” date.
11. Contact
Privacy requests: [pricing@yourdomain.com] / [Your Company Name], [Street, City, State, ZIP], [Phone]